We started working with Steve in 2013 and could not be happier. In fact I think he has about 6 or 7 other houses on our street now utilizing him. He always calls before coming for our quarterly service, is always there when he says someone will be there, he and/or his employees are always very efficient and friendly and they are always willing do a little extra if we have noticed some other pest since their last visit. Steve will always come back between scheduled visits if we have an ant or spider problem.